Disney+ Error 45 — What It Means & How to Fix It

What Does This Error Mean?

Error 45 means Disney+ cannot play the content because of a DRM (content protection) issue. DRM is the system Disney+ uses to prevent its content from being copied. Updating the app or restarting your device usually resolves it.

Affected Models

Android phones and tablets
Windows PC (Chrome browser)
Amazon Fire Tablet
Older smart TVs
Amazon Fire Stick
Roku

Common Causes

Widevine DRM certificate on your device expired or corrupted
Screen recording or mirroring software interfering with DRM
Outdated browser without updated DRM support
Disney+ app version too old
Developer options or root access on Android breaking DRM

How to Fix It

Close any screen recording or screen mirroring apps.

Disney+ detects screen capture software and blocks playback as a content protection measure.
Update your browser to the latest version if watching on a computer.

Chrome, Firefox, and Edge all support Disney+ DRM when up to date. Old browser versions often do not.
Update the Disney+ app to the latest version.

DRM certificates are updated with app updates. An old app version may have an expired certificate.
Restart your device completely.

A full restart refreshes the DRM system on your device.
On Android, check if Developer Options or rooting is enabled.

Disney+ does not work on rooted Android devices because DRM cannot be secured. Unrooting restores playback.

When to Call a Professional

Error 45 is usually self-fixable by updating the app or browser. If you use a rooted Android device, Disney+ will not work due to DRM restrictions. Disney+ support can confirm if your specific device is certified.

Frequently Asked Questions

Can I cast Disney+ to my TV and avoid Error 45?

Yes — casting from the Disney+ app on your phone or tablet to a Chromecast or smart TV usually bypasses the error. The casting device handles DRM differently from playing directly on a computer. Make sure both devices are on the same Wi-Fi network.

Why does Error 45 appear on Chrome but not on Firefox?

Different browsers implement DRM differently. Try multiple browsers to find one that works with Disney+ on your computer. Chrome and Edge generally have the most reliable Disney+ support.

I have a brand new phone — why is Error 45 appearing?

A fresh phone setup sometimes has DRM components that need to initialize. Try restarting the phone and opening Disney+ again. If it persists, clear the app cache: Settings > Apps > Disney+ > Storage > Clear Cache.