Disney+ Error 73 — What It Means & How to Fix It

What Does This Error Mean?

Error 73 means Disney+ cannot confirm your location, or you are in a region where Disney+ is not available. Disney+ uses your IP address to determine your country. If your location looks unusual, Disney+ blocks access.

Affected Models

All devices running Disney+
Web browser
iPhone and iPad
Android Phone
All smart TVs
Amazon Fire Stick

Common Causes

VPN or proxy making your location appear to be in an unsupported country
Disney+ not yet available in your country
IP address flagged as a VPN or data center address
Account registered in a different country than current location
Corporate or university network with unusual IP routing

How to Fix It

Disable any VPN, proxy, or privacy app completely.

VPNs change your apparent location. Even a VPN set to your own country can trigger Error 73 if Disney+ recognizes it.
Close and reopen Disney+ after disabling the VPN.

Disney+ caches your location. A fresh app launch forces it to re-detect your real location.
Check if Disney+ is available in your country.

Disney+ is available in most countries but not all. Search online for the current list of supported Disney+ countries.
Switch from your corporate or university Wi-Fi to a mobile data connection.

Business and university networks often route traffic through a central server that appears to be in a different country.
Contact Disney+ support if you believe your location is being detected incorrectly.

Support can check your account's region and help if there is a mismatch causing the error.

When to Call a Professional

Error 73 does not usually require professional help. Disabling a VPN solves it in most cases. If Disney+ is not available in your country, no workaround exists within the terms of service.

Frequently Asked Questions

Why does Error 73 appear when I am in a supported country?

Your IP address may be flagged as a VPN or data center address even if you are not using one. Some ISPs use IP ranges that Disney+ mistakenly blocks. Try switching to mobile data or contact Disney+ support to report the false positive.

I just moved to a new country — how do I update my Disney+ region?

Disney+ accounts are tied to the country they were created in. Contacting Disney+ support is the correct way to update your account country after moving. Using a VPN to access content from your old country violates Disney+ terms of service.

Is Disney+ available in my country?

Disney+ is available in over 100 countries as of 2024. Search for your country on the official Disney+ website or check the Disney+ help center. If your country is not listed, Disney+ is not yet available there.