Your connection is not private
Google Google Services
Severity: ModerateWhat Does This Error Mean?
This warning means Chrome cannot verify that the website is safe to connect to. Websites use security certificates (SSL/TLS) to prove they are who they claim to be. Chrome shows this error when that certificate is missing, expired, or does not match the site. In some cases the problem is on your end — not the website's.
Affected Models
- Google Chrome on Windows
- Google Chrome on Mac
- Google Chrome on Android
- Google Chrome on iOS
Common Causes
- The website's SSL security certificate has expired
- Your device's date and time are set incorrectly, making valid certificates appear invalid
- You are on a public Wi-Fi network that intercepts connections (hotels, airports, cafes)
- Your antivirus software is scanning encrypted traffic and breaking the certificate chain
- The website has a genuine security problem and may be unsafe
How to Fix It
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Check your device's date and time. If they are wrong, correct them in your system settings and reload the page.
An incorrect date is one of the most common causes. Chrome uses your system clock to validate certificates.
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Try loading the page on a different network (for example, switch from public Wi-Fi to your phone's mobile hotspot).
Public Wi-Fi networks often intercept connections, which breaks SSL verification.
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Temporarily disable your antivirus software's HTTPS scanning feature. Check the documentation for your specific program.
Programs like Avast, Kaspersky, and ESET can interfere with SSL certificates when scanning encrypted connections.
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Clear Chrome's SSL certificate cache. Go to Chrome Settings > Privacy and Security > Clear Browsing Data and clear cached files.
An outdated cached certificate can cause this error even after a site has renewed theirs.
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If you trust the site and need to proceed, click Advanced and then Proceed to [site] (unsafe). Only do this on sites you fully trust.
Never proceed on banking, shopping, or login pages. The risk of data theft is real on insecure connections.
When to Call a Professional
If this warning appears on your own website, your SSL certificate has likely expired. Contact your web hosting provider or domain registrar to renew it. For personal browsing, do not enter passwords or payment info on a site showing this warning.
Frequently Asked Questions
Is it safe to click through this warning?
It depends on the site. For a site you run yourself or fully trust (like your home router's settings page), it is usually fine. For any site where you log in, enter payment info, or share personal data — do not proceed. Your data could be intercepted.
Why does this happen on a site I visit every day?
The site's SSL certificate likely expired. Websites have to renew these certificates annually. Sometimes they forget or there is a technical issue during renewal. Contact the website owner if you need to alert them.
Does this error mean my computer has a virus?
Not usually. The most common causes are wrong system date/time, public Wi-Fi, or an expired certificate. However, some malware does interfere with SSL connections. If you see this error on many websites suddenly, run a malware scan with Windows Defender.