LinkedIn Premium Not Working After Purchase — Fix Guide

What Does This Error Mean?

LinkedIn Premium features may not appear immediately after purchase. This is usually a sync delay between LinkedIn's billing system and your account. Signing out and back in almost always activates your Premium benefits.

Affected Models

LinkedIn for iPhone
LinkedIn for Android
LinkedIn Web
LinkedIn Desktop App

Common Causes

There is a short delay between payment and account upgrade activation
The app is showing a cached version of your account before the upgrade
You purchased Premium through the App Store but LinkedIn's system has not synced yet
Your payment was not fully processed — the charge may be pending
There is a bug in the app preventing Premium features from displaying

How to Fix It

Wait 10–15 minutes after purchasing — LinkedIn Premium activation is not always instant.

Billing systems need a moment to sync with your account.
Sign out of LinkedIn and sign back in to force your account to refresh.

Go to your profile picture > Sign Out, then log back in with your email and password.
Check your email for a payment confirmation from LinkedIn.

If no confirmation arrived, your payment may not have gone through. Check your bank or card statement.
If you subscribed through the App Store or Google Play, open those apps and check your subscriptions.

App Store: Settings > Your Name > Subscriptions. Google Play: Menu > Subscriptions.
Clear the LinkedIn app cache and reopen the app to force it to reload your account status.

Go to Settings > Apps > LinkedIn > Storage > Clear Cache on Android. On iPhone, reinstall the app.

When to Call a Professional

If your payment went through but Premium features have not appeared after 24 hours, contact LinkedIn Support. Visit linkedin.com/help and select 'Premium' to reach the billing support team.

Frequently Asked Questions

I was charged for LinkedIn Premium but see no change — is this a scam?

No, this is usually just a sync delay. Sign out and back in, or clear the app cache. If Premium still does not appear after 24 hours, contact LinkedIn Support with your payment receipt.

Which LinkedIn Premium features should I look for to confirm it is active?

Look for the gold Premium badge on your profile picture. You should also see InMail credits in your messaging section. Premium Insights on job postings will become visible when you view job listings.

Can I get a refund if LinkedIn Premium does not work?

LinkedIn offers a 30-day refund for new Premium subscribers in most regions. Contact LinkedIn Support within 30 days of purchase and explain the issue. If you subscribed through the App Store or Google Play, their refund policies apply instead.