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Messages Not Sending

Slack Slack

Severity: Moderate

What Does This Error Mean?

Slack messages are spinning or failing to deliver — showing a warning icon or 'failed to send' notice. This is usually caused by a lost internet connection or a Slack service outage. A quick check of your connection and Slack's status page solves most cases.

Affected Models

  • Slack on Windows
  • Slack on Mac
  • Slack on iPhone
  • Slack on Android
  • Slack on browser

Common Causes

  • No internet connection or unstable network
  • Slack servers are experiencing an outage
  • Message is too long (over 40,000 characters)
  • The channel has been archived
  • You don't have permission to post in that channel

How to Fix It

  1. Check your internet connection — open a webpage to confirm it's working.

    Slack requires a live internet connection to send messages.

  2. Go to status.slack.com to check for any active Slack outages.

    If there's a known incident, you just need to wait for Slack to resolve it.

  3. Check the message length — Slack has a 40,000 character limit per message.

    If your message is very long, split it into multiple shorter messages.

  4. Check if the channel is archived — archived channels are read-only.

    Look for an 'Archived' label at the top of the channel. Ask an admin to unarchive it if needed.

  5. Restart the Slack app, and ask a workspace admin if you have posting permission.

    Some channels are restricted to certain members or roles.

When to Call a Professional

This is a connectivity or permissions issue. No technician is needed — check Slack's status page and your network first.

Frequently Asked Questions

What does the warning triangle mean on a Slack message?

A warning triangle next to a message means Slack failed to deliver it. Click the triangle to see options — you can retry sending or delete the message. This usually happens during a connection drop or brief outage.

Is there a message length limit in Slack?

Yes — Slack messages have a limit of 40,000 characters. This is equivalent to roughly 6,000–8,000 words. For very long content, use a Slack document (Post) or share a file instead.

Can I retry a failed Slack message?

Yes — click the warning triangle icon next to the failed message. You'll see an option to 'Try Again' which resends the message. If retrying keeps failing, check your internet connection first.