Spotify Login Failed — What It Means & How to Fix It

What Does This Error Mean?

Spotify's 'Login Failed' error means the app could not verify your credentials and sign you in. This can happen because of a wrong password, a blocked connection, or a temporary problem with Spotify's login servers. The most common fix is resetting your password.

Affected Models

Spotify on Windows
Spotify on Mac
Spotify on Android
Spotify on iPhone
Spotify Web Player

Common Causes

You are entering the wrong username or password
Your Spotify account was accessed from another location and the session was reset
A firewall or VPN is blocking Spotify's authentication servers
Your account uses Facebook or Apple login and there is a problem with that connection
Spotify's login servers are temporarily experiencing issues

How to Fix It

Go to spotify.com/password-reset and reset your password. Use a strong, unique password.

This is the fastest fix if you are unsure whether your password is correct.
Check your email for a verification message from Spotify. Sometimes login fails because your email is not verified.

Look in your spam/junk folder too — Spotify emails sometimes end up there.
If you log in with Facebook, try logging in with your email and password directly instead.

Go to the Spotify login page and click 'Continue with email' rather than 'Continue with Facebook'.
Disable your VPN if you have one running. Then try logging in again.

Spotify may flag logins from VPN IP addresses as suspicious and block them.
Try logging in via the Spotify website (open.spotify.com) instead of the app.

If the web login works, the problem is with your app installation. Reinstall it.

When to Call a Professional

Login issues are almost always fixable without any outside help. If you believe your account has been hacked, contact Spotify Support at support.spotify.com immediately. They can help you recover your account and secure it.

Frequently Asked Questions

I reset my password but Spotify still says Login Failed. What now?

After resetting, make sure you are typing the new password correctly. Also try logging in on the website (open.spotify.com) to rule out an app issue. If that also fails, contact Spotify Support.

Could my Spotify account have been hacked?

It is possible. Signs of a hacked account include a changed email address, unknown playlists, or being logged out suddenly. Go to spotify.com/account and check your recent login activity. If anything looks suspicious, reset your password immediately.

I use Facebook to log in. Facebook works fine, but Spotify login fails. Why?

Sometimes the connection between Facebook and Spotify breaks. Go to your Facebook security settings and remove Spotify's access. Then try connecting them again through the Spotify app.