Steam Error Code 310 — What It Means & How to Fix It

What Does This Error Mean?

Steam Error Code 310 is a redirect error — Steam's internal browser followed too many redirects and gave up. It is the browser equivalent of a website sending you in circles. This most commonly appears when browsing the Steam Workshop, Store, or Community pages. Clearing the Steam browser cache resolves it in most cases.

Affected Models

Steam on Windows 10
Steam on Windows 11
Steam on macOS

Common Causes

Steam's browser cache contains outdated or corrupted session data causing redirect loops
Corrupted Steam cookies are sending the browser to incorrect URLs repeatedly
A Steam Workshop or Store page is temporarily misconfigured on Valve's servers
A network proxy or VPN is intercepting and redirecting Steam's web requests
The Steam client is outdated and has a bug in its embedded browser

How to Fix It

Clear the Steam browser cache and cookies. Go to Steam > Settings > Web Browser > Delete Web Browser Cache, then Delete All Browser Cookies.

This is the most effective fix for Error 310. Stale cookies cause the redirect loop — removing them resets the browsing session.
Restart Steam after clearing the cache. Close Steam completely via Steam > Exit, then reopen it.

A restart ensures the old cache data is fully cleared before Steam tries to load any web pages.
Check for Steam updates. Go to Steam > Check for Steam Client Updates. Install any available update.

Steam's embedded browser is based on Chromium. Updates fix browser bugs that can cause redirect errors.
Disable any VPN or proxy you are using. Then try browsing the Steam page that showed Error 310.

Proxies and VPNs can intercept Steam's browser requests and cause redirect loops.
If the error only appears on one specific Workshop or Store page, try opening that page in a regular browser at store.steampowered.com or steamcommunity.com.

If the page works in a regular browser, the issue is isolated to Steam's built-in browser. Clearing the cache should resolve it.

When to Call a Professional

Error 310 is a minor browsing error that does not affect game downloads or your library. It is always fixable without professional help. If it persists after clearing the cache, a Steam client update or reinstall will resolve it.

Frequently Asked Questions

Can Error 310 prevent me from downloading Workshop mods?

Yes, if the Workshop page itself cannot load, you may not be able to subscribe to new mods. However, mods you have already subscribed to will still be managed by Steam and should not be affected. Clearing your browser cache should restore access to the Workshop.

What is a redirect error?

When you visit a web page, the server sometimes sends you to a different page automatically — this is called a redirect. A redirect error (like Error 310) means the redirecting never stopped — page A sent you to page B, which sent you back to page A, and so on. Browsers give up after a certain number of redirects to avoid getting stuck in an infinite loop.

Error 310 appeared suddenly and I was not doing anything with the browser. Why?

Steam loads web content in the background for things like the Steam Store banner, news feeds, and community widgets. If the browser cache became corrupted while Steam was loading background content, Error 310 can appear even when you did not intentionally browse anything. Clearing the cache is still the fix.