YouTube Music App Crashing or Not Opening — What It Means & How to Fix It

What Does This Error Mean?

YouTube Music crashing is usually caused by an outdated app or a corrupted cache. It can also happen when your device is low on memory. A cache clear or reinstall fixes it for most people.

Affected Models

YouTube Music on iPhone
YouTube Music on Android
YouTube Music on Web
YouTube Music on Smart TV

Common Causes

The YouTube Music app is out of date and has a known bug
The app cache has become corrupted over time
Your device is running low on available memory or storage
A recent phone software update broke compatibility with the app
A corrupted app installation caused by an interrupted update

How to Fix It

Force-stop the app and reopen it.

On Android: hold the app icon > App Info > Force Stop > reopen. On iPhone: swipe up and flick the app away, then reopen.
Clear the YouTube Music app cache.

On Android: go to Settings > Apps > YouTube Music > Storage > Clear Cache. Then reopen the app. On iPhone, skip to the reinstall step.
Update the YouTube Music app.

Open the Play Store or App Store, search for YouTube Music, and install any available update. Bug fixes are often included.
Restart your device.

A full restart frees up memory and often resolves crashing for good. Hold the power button and restart as normal.
Uninstall and reinstall YouTube Music.

Delete the app, then download it fresh from the Play Store or App Store. Your account, library, and playlists are all stored online.

When to Call a Professional

If YouTube Music crashes immediately every time you open it — even after reinstalling — contact Google Support. This may point to a deeper account or device compatibility issue.

Frequently Asked Questions

Why does YouTube Music crash every time I open it?

A corrupted cache is the most common cause. On Android, go to Settings > Apps > YouTube Music > Storage > Clear Cache.

Can a phone update cause YouTube Music to crash?

Yes — sometimes a new Android or iOS update breaks app compatibility. Check the Play Store or App Store for a YouTube Music update that patches it.

Will reinstalling YouTube Music delete my playlists?

No — your playlists and library are saved to your Google account online. After reinstalling, just sign back in and everything will be there.