Offline Not Working
YouTube Music Music Streaming App
Severity: MinorWhat Does This Error Mean?
YouTube Music offline mode lets you play downloaded songs without internet. If it stops working, your subscription may have lapsed or the downloads got corrupted. This is almost always fixable without losing your music.
Affected Models
- YouTube Music on iPhone
- YouTube Music on Android
- YouTube Music on Web
- YouTube Music on Smart TV
Common Causes
- YouTube Music Premium subscription expired, disabling offline access
- The downloaded files became corrupted on the device
- Not enough storage space to keep the downloads intact
- Offline mode is not turned on in the app settings
- A recent app update caused previously downloaded songs to stop working
How to Fix It
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Confirm your YouTube Music Premium subscription is active.
Open the app, tap your profile picture, and look for a Premium badge. Offline playback requires an active Premium subscription.
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Turn offline mode on in the app.
Tap your profile picture > Settings > Privacy and Location > turn on Offline mode. The app will load your downloaded songs.
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Check your device storage.
If your phone is nearly full, downloads may have been deleted automatically. Free up space and re-download your songs.
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Delete your downloads and re-download them.
Go to Library > Downloads, delete everything, then reconnect to Wi-Fi and download your playlists again fresh.
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Clear the YouTube Music cache and restart the app.
On Android: Settings > Apps > YouTube Music > Storage > Clear Cache. Then reopen the app and check your downloads.
When to Call a Professional
If your downloads keep disappearing even with an active subscription, contact Google Support. This may point to a deeper account or sync issue they can investigate.
Frequently Asked Questions
Why did my YouTube Music downloads disappear?
Downloads are removed if your Premium subscription lapses. They can also be deleted automatically if your phone runs out of storage.
Can I use YouTube Music offline without Premium?
No — offline downloads and background playback require YouTube Music Premium. Free users must stay online and keep the app open to listen.
How many songs can I download on YouTube Music?
YouTube Music Premium allows up to 500 songs downloaded per device. You can have downloads on up to 10 devices at one time.