Not Draining
Miele Washing Machine
Severity: CriticalWhat Does This Error Mean?
A Miele washing machine that will not drain almost always has a clogged pump filter. Open the access flap at the bottom front of the machine, remove the filter, and clear all debris.
Affected Models
- Miele W Series Front Load Washer
- Miele WDD Series Washer
- Miele WCR Series Washer
- Miele TwinDos Washer
Common Causes
- Blocked pump filter — the most common cause
- Kinked or blocked drain hose
- Drain hose insertion too deep — siphon effect
- Blocked household standpipe
- Failed drain pump motor
How to Fix It
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Clean the pump filter.
Open the access flap at the bottom front of the machine. Place towels and a shallow tray underneath to catch water. Unscrew the filter cap slowly. Remove all lint, coins, and debris from the filter. Replace and run a Short cycle or Drain programme.
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Inspect the drain hose.
Pull the machine away from the wall and inspect the drain hose for kinks. The hose should enter the standpipe no more than 15 cm — inserting it deeper creates a siphon.
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Test the standpipe.
Pour water into the standpipe to confirm it drains freely. Slow drainage means the household drain is blocked — a plumbing issue, not a Miele fault.
When to Call a Professional
If cleaning the filter and checking the drain hose does not restore drainage, the drain pump motor has failed. Contact a Miele-authorised technician for pump replacement.