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0x80070714

Microsoft Windows Update

Severity: Moderate

What Does This Error Mean?

Windows Update error 0x80070714 means a required resource name could not be found in the Windows component store. This usually means the Windows component store has missing or corrupted entries that Windows Update relies on. Running DISM to repair the component store is the most effective fix.

Affected Models

  • Windows 10
  • Windows 11
  • Windows 8.1
  • Windows Server

Common Causes

  • The Windows component store (WinSxS) has missing or corrupted resource entries
  • A previous failed Windows Update left the component store in an inconsistent state
  • System files were modified or deleted by a third-party program or malware
  • A disk error has corrupted files in the Windows directory
  • The update package is referencing a resource that was removed by a customized Windows image

How to Fix It

  1. Run DISM to repair the Windows component store. Open Command Prompt as Administrator and type: DISM /Online /Cleanup-Image /RestoreHealth

    This is the primary fix for this error. DISM downloads and restores missing component store entries from Windows Update. It takes 15 to 30 minutes.

  2. After DISM completes, run System File Checker. In the same Command Prompt window type: sfc /scannow

    Always run sfc after DISM — DISM repairs the store that sfc uses, so running both together gives the best results.

  3. Restart your computer and try Windows Update again. Go to Settings > Windows Update > Check for updates.

    A restart is required after DISM and sfc repairs to ensure changes take effect.

  4. Run the Windows Update Troubleshooter if the error persists. Go to Settings > System > Troubleshoot > Other troubleshooters > Windows Update > Run.

    The troubleshooter can catch issues that DISM does not address, particularly related to the update service itself.

  5. Check your hard drive for errors. Open Command Prompt as Administrator and type: chkdsk C: /f /r — Type Y and restart.

    If disk errors corrupted the component store files, fixing the disk is necessary before any other repair will hold.

When to Call a Professional

If DISM cannot repair the component store and reports that the source files could not be found, a repair install of Windows is the most reliable next step. A technician can perform this while keeping your files and programs intact.

Frequently Asked Questions

What is the Windows component store?

The component store (stored in the WinSxS folder on your C: drive) is where Windows keeps all the files needed for updates, features, and repairs. Think of it as a parts warehouse for Windows. When a part is missing or damaged, Windows Update cannot complete its installation.

How long does DISM take to run?

DISM typically takes 15 to 45 minutes depending on your internet connection speed and computer performance. It needs to connect to Windows Update to download replacement files. Do not interrupt it — if it appears stuck, wait at least an hour before giving up.

What if DISM says 'Source files could not be found'?

This means DISM cannot connect to Windows Update to download the repair files. First check your internet connection. If internet is fine, try running DISM again later as Windows Update servers may be temporarily busy. If the problem persists, a Windows repair install using installation media is the next step.