Error Code CH05
LG Air Conditioner
Severity:What Does This Error Mean?
LG Error Code CH05 means the indoor unit has lost communication with the outdoor unit. A power reset clears CH05 caused by a power glitch. If it returns, the communication wiring or a PCB requires professional inspection.
Affected Models
- LG Artcool Series
- LG Dualcool Series
- LG Standard Plus Series
- LG DUALCOOL Premium
Common Causes
- Communication wiring between indoor and outdoor units loose or damaged
- Indoor unit PCB communication fault
- Outdoor unit PCB communication fault
- Power surge disrupting communication settings
How to Fix It
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Perform a full power reset.
Turn the AC off at the remote. Turn off the circuit breaker or isolator supplying the indoor unit and wait 5 minutes. Restore power and switch the unit on. If CH05 was caused by a transient communication glitch, it will not return.
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Inspect the communication cable connection.
The indoor and outdoor units connect via a communications cable (typically cores 3 and 4 in the inter-unit cable). If accessible, check that the connector terminals are fully seated on both units. Do not work on live wiring — isolate first.
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Check for storm or surge history.
CH05 commonly follows a power surge or lightning strike. Mention any recent electrical events to the technician — it helps identify which PCB is more likely affected.
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Check the ThinQ app for more detail.
LG ThinQ-enabled units display additional diagnostic information in the app. Open the LG ThinQ app, select the air conditioner, and check the Smart Diagnosis or error log section for any sub-codes.
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Book an LG-authorised service agent.
Use the LG website to find a certified service agent. Provide the CH05 code and any sub-codes. CH05 repair typically involves testing both PCBs and the inter-unit wiring before replacing the faulty component.
When to Call a Professional
If a power reset does not clear CH05, the communication wiring or PCB has failed. Contact an LG-authorised service agent — do not attempt to repair wiring without electrical qualifications.