Error codes are not as fixed as they look. Firmware updates redefine them. Manufacturers change meanings between model years. The same letter-number on a 2018 model can mean something different on a 2024 model. Reader corrections are how this site stays accurate over time.
If a page is wrong, missing context, or doesn’t match what your device actually shows, please contact us.
What we particularly want to know
- Codes where the meaning here doesn’t match what your device’s manual or service centre told you
- Codes that have been redefined in a more recent firmware version
- Pages that label a code as “user-fixable” when it is actually service-only (or the other way around)
- Affected models that are wrong — your device shows the code, but the model isn’t listed
- Severity ratings that seem off based on your real-world experience with the code
What happens after you tell us
Reports get checked against current manufacturer documentation. Verified corrections lead to a page update, usually within a few days. The “last updated” date on each page reflects the most recent revision.
There is no comment system on individual code pages. The contact form is the only channel and goes to a real person who reads it.
What we can’t help with
The site is not a remote diagnostic service. We can’t tell you what’s wrong with a specific machine over email. If your device is showing a code that’s already documented on the relevant page, the page itself is the answer — there is no “premium” version.
For codes that aren’t on the site yet, let us know what device, what model number, and what code is showing. We can usually get a page up within a few days.