F6E2
KitchenAid Washer
Severity: ModerateWhat Does This Error Mean?
F6E2 means the communication link between the Motor Control Board (drive board) and the main control board has failed. The two boards must exchange data continuously during a wash cycle — when the signal drops, the machine stops immediately. A power reset clears most F6E2 faults; a persistent error usually points to a wiring harness fault or a failed drive board.
Affected Models
- KitchenAid Front-Load Washer
- KitchenAid KHFW Series
- KitchenAid KHHW Series
- KitchenAid Artisan Series Washer
Common Causes
- Communication signal between the drive board and main control board has dropped out
- Wiring harness connector between the two boards is loose or unseated
- Power surge disrupted the communication link during a cycle
- Motor control board has an internal failure preventing it from responding
- Main control board has a fault in the communication circuit
How to Fix It
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Unplug the washer for 5 full minutes, then plug back in and start a new cycle.
F6E2 caused by a power surge or transient communication dropout clears with a full power reset. This resolves the majority of F6E2 errors.
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If F6E2 returns, check the wiring harness connecting the motor control board and main control board.
These boards are typically connected by a ribbon cable or multi-wire harness. A connector that has worked loose or a wire that has chafed on a metal edge is a common cause.
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Disconnect the harness connector, inspect the pins, and reconnect firmly until it clicks.
Do this with the washer unplugged. A loose connector can cause intermittent F6E2 that appears mid-cycle and clears on the next power reset.
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If the harness checks out, have a technician test both boards.
Board failures require a resistance and signal test to confirm. Replacing the wrong board is expensive — confirm the diagnosis first.
When to Call a Professional
If F6E2 persists after a power reset and harness check, a technician should test the motor control board and main board to determine which has failed.
Frequently Asked Questions
Can F6E2 appear mid-cycle?
Yes. A loose harness connector that makes intermittent contact will drop the communication link mid-cycle when vibration disrupts the connection. If F6E2 only appears during the spin phase, check the harness for sections that run near the vibrating drum.
Is F6E2 always a board failure?
No. A loose wiring harness is a common cause that does not require any board replacement. Only if the harness checks out should a board replacement be considered.
How much does a motor control board replacement cost?
A replacement motor control board for a KitchenAid washer typically costs $80 to $200 for the part. With technician labor, the total repair usually runs $200 to $350.