Meta Quest Error Codes & Troubleshooting

Black Screen Meta VR Headset A black screen on Meta Quest usually means the headset is in sleep mode, has a … Controller Not Pairing Meta VR Headset A Meta Quest controller that won't pair usually has a dead battery or needs to … Guardian Not Working Meta VR Headset Guardian is Meta's safety boundary system. If it keeps resetting, won't save, or … Hand Tracking Not Working Meta VR Headset Meta Quest hand tracking relies on the headset's cameras to see your hands. If … Overheating Meta VR Headset Meta Quest headsets generate significant heat during intensive VR. The Quest … Passthrough Not Working Meta VR Headset Passthrough lets you see the real world through the Quest's cameras. If it's not … PC Link Not Working Meta VR Headset Meta Quest Link (wired or Air Link) fails to connect most often because the Meta … Store Not Loading Meta VR Headset The Meta Quest Store not loading is almost always a Wi-Fi or server issue. Check … Stuck on Logo / Boot Loop Meta VR Headset A Meta Quest stuck on the logo during startup usually means a failed firmware … Tracking Lost Meta VR Headset Tracking Lost means the Quest's cameras lost their position reference. It … Wi-Fi Not Connecting Meta VR Headset Wi-Fi issues on Meta Quest are usually caused by connecting to 2.4GHz instead of …