5E
Samsung Dishwasher
Severity: ModerateWhat Does This Error Mean?
Error 5E means the dishwasher water is not draining. Start by cleaning the filter and checking the drain hose and sink connection for blockages.
How to Fix It
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Remove the bottom rack. Lift out the filter (turn anti-clockwise and pull up). Rinse under warm running water, scrubbing with a brush to remove grease and food particles.
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Check the drain hose at the rear of the machine. Ensure it is not kinked, looped too low, or blocked where it connects to the sink waste pipe.
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Pour a jug of hot water down the sink drain to clear any partial blockage in the waste pipe that may be causing backflow into the machine.
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Refit the filter, close the door, and run a rinse cycle. The machine should drain freely within the first few minutes.
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If 5E persists after these steps, the drain pump may be blocked by a small object or the motor has failed. A service engineer can inspect and replace the pump if needed.
Frequently Asked Questions
Is 5E the same as 5C on Samsung dishwashers?
Yes — 5E and 5C are the same drainage error, displayed differently depending on the model and region.
There is standing water in the bottom — is that normal with 5E?
Yes. When the machine cannot drain, water remains in the tub. Remove it with a sponge before investigating the blockage so you can work more easily.
How do I stop 5E happening again?
Clean the filter monthly, scrape food off plates before loading, and run a hot maintenance wash with dishwasher cleaner every 2-3 months.