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Err

Omron Blood Pressure Monitor

Severity: Minor

What Does This Error Mean?

Err (or ERR) is a general error meaning the monitor could not complete the measurement. It is usually caused by movement, a loose cuff, or a brief hardware glitch. Removing the batteries and restarting often clears it.

Affected Models

  • Omron M2
  • Omron M3
  • Omron M6
  • Omron HEM-7120
  • Omron Complete
  • Most Omron upper-arm monitors

Common Causes

  • Arm movement during measurement
  • Cuff not seated correctly
  • Low or failing batteries
  • Internal sensor glitch
  • Extreme temperature — monitor too cold or too hot

How to Fix It

  1. Remove the batteries for 30 seconds, then reinsert.

    This resets the monitor's internal memory and clears most transient errors.

  2. Re-apply the cuff carefully and try again.

    Make sure the tube is at the inside of your arm and the cuff edge is 1–2 cm above the elbow.

  3. Replace the batteries if they are old.

    Weak batteries cause unreliable pump pressure, leading to Err. Omron recommends replacing batteries when the low-battery indicator appears — or preemptively every 6 months.

  4. Bring the monitor to room temperature.

    Omron monitors are rated for use at 10–40°C. If it was left in a cold car or a hot room, let it normalise first.

  5. If Err persists after all the above, contact Omron support.

    Omron offers a 3–5 year warranty on most monitors. A persistent Err with fresh batteries may indicate an internal fault.

Frequently Asked Questions

My Omron shows Err every single time — is it broken?

It may be. If new batteries, correct cuff technique, and a battery reset do not fix it, the internal pump or pressure sensor may have failed. Contact Omron support — most models have a multi-year warranty.