E-2
OneTouch Blood Glucose Meter
Severity: ModerateWhat Does This Error Mean?
E-2 means the blood sample applied to the strip was too small, was applied after the strip's fill window closed, or the strip was contaminated. Discard the used strip and repeat the test with a new strip, ensuring a full-sized blood drop is ready before inserting the strip.
Affected Models
- OneTouch Verio
- OneTouch Verio Flex
- OneTouch Verio Reflect
- OneTouch Ultra 2
- OneTouch Select Plus
How to Fix It
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Discard the strip and start fresh
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Prepare a larger blood drop before inserting the strip
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Apply blood as soon as the blood drop symbol appears
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Apply blood to the edge of the strip, not the top
Frequently Asked Questions
Can I use control solution to test if E-2 is a strip issue?
Yes. Apply the control solution provided with your meter kit exactly as you would blood. If the control solution test also gives E-2, the strip batch or port contacts are likely faulty. Try a strip from a different vial.