Bluetooth Not Available
Apple macOS
Severity: ModerateWhat it means
The 'Bluetooth Not Available' error on Mac means macOS cannot communicate with the Bluetooth hardware inside your computer.
The Bluetooth icon in the menu bar has an X through it or shows 'Bluetooth Not Available' when you click it.
This is usually caused by corrupted Bluetooth preference files or a crashed Bluetooth system process — not a hardware failure.
Affected Models
- MacBook Air
- MacBook Pro
- iMac
- Mac Mini
- Mac Studio
Common Causes
- The Bluetooth preference files on your Mac have become corrupted
- The Bluetooth system process (bluetoothd) has crashed and not restarted
- A recent macOS update changed Bluetooth settings or configurations
- Static electricity or a power surge temporarily disrupted the Bluetooth module
- In rare cases, the Bluetooth hardware itself has physically failed
How to Fix It
-
Restart your Mac. This is the fastest fix. Go to Apple menu > Restart. Many cases of 'Bluetooth Not Available' are caused by a crashed process that restarts automatically on reboot.
Try this first — it fixes the problem in most cases without any further action.
-
Reset the Bluetooth module. Hold Shift + Option and click the Bluetooth icon in the menu bar. If you see a 'Reset the Bluetooth module' option, click it.
This option only appears on some macOS versions.
If you do not see it, skip to the next step. -
Delete Bluetooth preference files. Open Finder > Go > Go to Folder (hold Option and click Go). Type /Library/Preferences and press Enter. Delete the file named com.apple.Bluetooth.plist. Restart your Mac.
This file stores your Bluetooth settings and paired devices.
Deleting it forces macOS to create a fresh one.
You will need to re-pair your Bluetooth devices afterward. -
Reset NVRAM. Shut down your Mac. Press the power button and immediately hold Option + Command + P + R. Hold for about 20 seconds until you hear the startup chime twice (Intel Macs only).
NVRAM stores hardware settings including Bluetooth configuration.
Resetting it can clear persistent hardware errors. -
Create a new user account to test. Go to System Settings > Users and Groups > Add User. Log in as the new user and check if Bluetooth works. If it does, the problem is in your original user account's settings.
If Bluetooth works in a new account, delete the preference files from your main account as described in Step 3.
When to Call a Professional
If resetting Bluetooth files and NVRAM does not fix the error, the Bluetooth hardware module may have failed.
This is uncommon but does happen, especially after liquid damage or a physical drop.
An Apple Store can diagnose whether it is hardware or software.
Frequently Asked Questions
Will I lose all my paired Bluetooth devices if I delete the preference file?
Yes — you will need to re-pair all your Bluetooth devices like keyboards, mice, and headphones.
On the device side, you usually need to hold a button to put the device back into pairing mode.
For a Magic Keyboard or Magic Mouse, hold the power button until the light flashes.
Can a macOS update break Bluetooth?
Yes — it happens occasionally.
macOS updates sometimes introduce bugs that affect Bluetooth or Wi-Fi.
Check Apple's support forums or MacRumors.com after an update to see if others are reporting the same issue.
Apple usually releases a fix within a few weeks.
My Bluetooth turns off by itself. Is that the same problem?
Not necessarily.
Bluetooth turning off randomly is usually a preference file issue or a power management setting.
Bluetooth 'Not Available' means the hardware cannot be found at all.
For Bluetooth that keeps turning off, try deleting the preference file and checking System Settings > Battery for power-saving settings that might disable Bluetooth.