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8E

Samsung Refrigerator

Severity: Moderate

What it means

Samsung refrigerator 8E is an ice maker sensor error.
The ice maker has a small temperature sensor that tells the control when frozen cubes are ready to release and the tray is ready for a refill — when the control can't read that sensor, it logs 8E and ice production stops while the rest of the fridge keeps working normally.

Affected Models

  • Samsung French Door refrigerators with freezer-mounted ice maker (RF series)
  • Samsung Side-by-Side refrigerators with door-mounted ice maker (RS series)
  • Samsung 4-Door Flex models with ice maker
  • Samsung Bespoke refrigerators with ice maker module
  • 8E does not appear on Samsung refrigerator models without an ice maker

Common Causes

  • Ice maker sensor wiring connector loose at the back of the ice maker module
  • Frost buildup around the sensor body interfering with readings
  • Sensor wire pinched or chewed (rare; usually after a service visit)
  • Failed ice maker temperature sensor
  • Failed ice maker control board (after sensor is confirmed)

How to Fix It

  1. Press the ice maker reset button.

    Most Samsung ice makers have a small Test or Reset button on the side of the ice maker module.
    Press and hold for 3-5 seconds — you'll hear the ice tray run a full cycle (rotate, release, refill).
    This clears soft sensor faults without any disassembly.

  2. Force a defrost.

    Empty the freezer (or move frozen items to a cooler), unplug the fridge, and leave the freezer door open for 8 hours.
    Frost buildup around the ice maker sensor often clears 8E on its own once the frost has melted.

  3. Power cycle for 5 minutes.

    After the defrost and recovery, unplug for 5 full minutes.
    This clears the logged 8E from the control's memory.
    Plug back in and watch for 8E over the next 30 minutes.

  4. Schedule Samsung service if 8E persists.

    If 8E returns after a confirmed defrost and 5-minute reset, the ice maker sensor itself has likely failed.
    Samsung service replaces the sensor assembly — typical service-call price range including parts and labour.

When to Call a Professional

If a force defrost and a 5-minute power cycle don't clear 8E, the ice maker sensor or its wiring needs Samsung service.
You can keep using the fridge for everything except ice production while you wait.

Frequently Asked Questions

Can I keep using the refrigerator with 8E on the display?

Yes — 8E only affects ice production.
The fridge keeps cooling normally, the freezer keeps everything frozen, and the water dispenser (if you have one) keeps working.
The only thing that stops is the automatic ice maker, which means no fresh cubes until 8E is resolved.
You can use trays in the freezer for ice in the meantime.