Error Code 2
Dreame Robot Vacuum
Severity:What Does This Error Mean?
Dreame Error Code 2 means the main brush roll motor is blocked. Flip the robot over, remove the brush roll, clear all tangled hair and debris, reinstall, and restart to clear the error.
Affected Models
- Dreame L10 Pro
- Dreame L20 Ultra
- Dreame X30
- Dreame D10 Plus
- Dreame Bot Z10 Pro
Common Causes
- Hair or string wrapped tightly around the brush roll
- Debris jammed in the brush roll end cap bearings
- Worn brush roll bristles causing the roll to drag
How to Fix It
-
Turn off and flip the robot over.
Power the robot off and place it upside down on a flat surface.
-
Remove the brush roll cover.
Press the release tabs and lift the brush roll cover away.
-
Clean the brush roll thoroughly.
Remove the brush roll and use scissors to cut through all wrapped hair. Clean both end cap bearings where hair accumulates most heavily. A toothpick helps extract compacted hair from the end slots.
-
Reinstall and restart.
Replace the brush roll and snap the cover back on. Power the robot on and press Clean — Error Code 2 should be cleared.
-
Replace the brush roll if worn.
If the brush roll is more than 12 months old or the bristles are noticeably short and misshapen, replace it. A worn brush roll requires the motor to work harder and is more prone to jamming.