Bluetooth Not Working
LG Smart TV
Severity:What Does This Error Mean?
Put your Bluetooth device in pairing mode and go to Settings → Sound → Sound Out → Bluetooth to scan for it. If the device does not appear, restart both the TV and the Bluetooth device, then try pairing again. LG TVs support a limited number of paired devices — remove unused ones at Settings → Sound → Sound Out → Bluetooth Device List.
Affected Models
- LG OLED C-series
- LG QNED series
- LG NanoCell series
- LG UHD series (2020 and newer)
- LG webOS 6 / 7 / 22 / 23 / 24
Common Causes
- Bluetooth device not in pairing mode
- Too many saved Bluetooth devices in the TV pairing list
- Wi-Fi 2.4 GHz interference with the Bluetooth frequency
- webOS Bluetooth service crash requiring a reboot
- Incompatible Bluetooth profile (LG TVs support A2DP audio only)
How to Fix It
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Put the device in pairing mode
Most headphones and speakers require a long press on the power or Bluetooth button to enter pairing mode. The device should not already be connected to another source.
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Scan for devices on the TV
Settings → Sound → Sound Out → Bluetooth → select your device from the list. If nothing appears, press the scan/refresh button if available, or restart the TV and try again.
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Clear the Bluetooth device list
Settings → Sound → Sound Out → Bluetooth Device List → delete unused or old pairings. LG TVs can become unresponsive when the pairing list is full.
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Restart the TV
Hold the power button on the remote for 5 seconds to restart webOS. The Bluetooth service sometimes crashes silently and only a restart restores it.
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Reduce Wi-Fi 2.4 GHz interference
Bluetooth and 2.4 GHz Wi-Fi share the same frequency band. If possible, connect the TV to 5 GHz Wi-Fi to reduce interference with Bluetooth audio.
When to Call a Professional
LG TV Bluetooth hardware failure is rare. If Bluetooth scanning shows no devices and the Magic Remote also loses Bluetooth connection, the Bluetooth/Wi-Fi combo chip may have failed — contact LG support.
Frequently Asked Questions
LG TV Bluetooth headphones keep disconnecting — how to fix?
Keep the headphones within 3 metres of the TV and remove any obstacles. Also try switching the TV's Wi-Fi to the 5 GHz band to reduce 2.4 GHz interference with the Bluetooth signal.
LG TV won't find my Bluetooth speaker — why?
The speaker must be in active pairing mode, not just powered on. Also check that the speaker is not already connected to a phone or another device — Bluetooth devices can only connect to one source at a time.
Can I connect Bluetooth headphones to an LG TV from 2018?
LG added Bluetooth audio output (A2DP) to most Smart TV models from 2018 onward. Go to Settings → Sound → Sound Out — if Bluetooth is listed as an option, your model supports it.