LG TV Picture Cut Off — How to Fix It

What Does This Error Mean?

Press the Settings button on the Magic Remote and go to Picture → Aspect Ratio Settings → Just Scan → On. This disables overscan cropping and shows the full image from the source device. If content still appears zoomed in, check the output resolution on the connected device matches the TV's native resolution.

Affected Models

LG OLED C-series
LG QNED series
LG NanoCell series
LG UHD series
LG webOS TV (all models)

Common Causes

Overscan enabled — TV crops edges to compensate for old broadcast borders
Aspect Ratio set to Zoom, Cinema Zoom, or Full instead of Original
Connected device (PC, console) outputting a resolution with overscan padding
Just Scan feature disabled in picture settings

How to Fix It

Enable Just Scan

Settings → Picture → Aspect Ratio Settings → Just Scan → On. This is the single most common fix — Just Scan shows all pixels from the source without any cropping.
Set Aspect Ratio to Original

Settings → Picture → Aspect Ratio Settings → Aspect Ratio → Original (or 16:9 for widescreen content). Avoid Zoom or Cinema Zoom which crop the top and bottom.
Check the source device output settings

On a PC: right-click desktop → Display Settings → Scale should be 100%. On a PlayStation or Xbox, check Display → TV Output → Overscan and disable it.
Adjust HDMI Deep Colour

Settings → Picture → Additional Settings → HDMI Deep Colour. Setting this to match the source device resolution prevents signal padding issues that cause apparent cropping.
Reset picture settings

Settings → Picture → Reset. This restores all picture settings to factory defaults, which resolves any misconfigured zoom or aspect ratio setting.

When to Call a Professional

Picture cut-off is always a settings issue, not a hardware fault. No professional service is needed.

Frequently Asked Questions

LG TV picture is zoomed in and I can't see the edges — how to fix?

Go to Settings → Picture → Aspect Ratio Settings → Just Scan → On. This is the LG setting that disables overscan and shows the full picture.

LG TV cuts off the top and bottom of the picture — why?

The Aspect Ratio is set to a zoom mode. Go to Settings → Picture → Aspect Ratio Settings → Aspect Ratio → Original or 16:9.

LG TV picture cut off only on HDMI input — how to fix?

The connected device is outputting with overscan enabled. On a PS5: Settings → Screen and Video → Video Output → Adjust TV Screen → turn off Overscan. On an Xbox: Settings → Display → TV Resolution → Allow 4K → Calibrate → disable overscan.