Not Producing
SolarEdge Solar Inverter
Severity: ModerateWhat Does This Error Mean?
A SolarEdge inverter showing zero production is most often caused by: it is night-time or heavily overcast (normal), an active error code on the display or app, the AC disconnect or grid connection is off, or the inverter has gone into a fault state. Check the inverter display and the mySolarEdge app for any error code first — that will tell you exactly why production has stopped.
Affected Models
- SolarEdge SE2200H
- SolarEdge SE3000H
- SolarEdge SE5000H
- SolarEdge SE7000H
- SolarEdge SE10000H
- SolarEdge StorEdge (all models)
- SolarEdge Three-Phase Inverters
Common Causes
- Night-time or heavy cloud cover — normal, no issue
- Active error code — check the display or mySolarEdge app for the specific code
- AC disconnect switch turned off — inverter cannot export to grid
- Grid power outage — SolarEdge must have grid present to operate (safety regulation)
- Shading on panels — heavy shading from new structures, overgrown trees, or debris on panels
- Communication fault — inverter operating normally but monitoring shows zero (check production LED)
How to Fix It
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Check the inverter display for any error code.
The LCD screen on the SolarEdge inverter will show either normal status information or an error code. Note the exact code and search for it — each code has a specific meaning and solution.
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Check the mySolarEdge monitoring app or web portal.
The app shows the inverter status, any active alerts, and production history. If the app shows an error message or the inverter status as 'Off' or 'Error', note the detail shown.
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Verify the AC disconnect switch is in the ON position.
The AC disconnect is a physical switch usually mounted near the inverter (sometimes inside the electrical panel). If it was accidentally switched off — during a house inspection, maintenance visit, or power company work — the inverter cannot produce.
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Check whether there is a grid power outage in your area.
SolarEdge (like all grid-tied inverters) is required by electrical regulations to shut down during a grid outage. If your neighbours also have no power, your inverter is doing exactly what it should. Production resumes automatically when the grid returns.
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Check the panels for shading or soiling.
A new building, a tree that has grown, seasonal shading, bird droppings, or dust on the panels can significantly reduce production. If production has declined gradually rather than suddenly stopped, shading or soiling is likely.
Frequently Asked Questions
Does SolarEdge restart automatically after an error?
Most SolarEdge errors are self-clearing — once the underlying condition resolves (grid voltage returns to normal, temperature drops, grid outage ends), the inverter will restart automatically. Errors that indicate a hardware fault or safety issue (ground fault, arc fault) require an electrician to intervene before the inverter can restart.
My SolarEdge shows zero production but no error code — what is wrong?
If the inverter display shows normal status but the monitoring shows zero, the communication between the inverter and the internet monitoring system may be broken rather than the inverter itself. Check that the inverter's communication module (ZigBee, Wi-Fi, or Ethernet) is connected. You may be producing power but not seeing it reported.