LG Washer dE2 Error — Door Closed But Not Locking Fix

What it means

LG washer dE2 error means the door is closed but not locking — LG's specific 'Door is closed, but not locking' code.
The door switch confirms close, but the electric interlock isn't engaging the lock — usually a failing interlock solenoid.

Affected Models

LG Front Load Washer
LG Top Load Washer
LG WashTower (combined washer + dryer)
LG TurboWash Washer
LG TwinWash Washer

Common Causes

Door interlock (lock solenoid) failing or worn
Latch hook on the door bent — can't fully engage the lock
Wiring loose between interlock and main control board
Control board not sending the lock signal correctly
Foreign object in the lock mechanism

How to Fix It

Power-cycle the washer.

Unplug for 60 seconds, plug back in.
If dE2 was a one-off interlock glitch, a clean reboot can clear it.
If it returns on the next cycle, the interlock is failing and needs replacement.
Inspect the latch hook.

Look at the small metal hook on the door that pushes into the lock.
If bent or worn at the tip, it can't fully engage the interlock.
Replacement hooks (or full door panels on some models) are an option for badly bent ones.
Listen during cycle start.

Start a cycle and listen at the door area.
You should hear a soft click as the interlock engages.
Silence means the interlock isn't getting power; a click followed by dE2 means it's clicking but not holding.
Replace the door interlock.

If the interlock is failing, the part is inexpensive and a technician swap takes about 20 minutes.
Order the matching part for your LG washer model from LG parts or an independent reseller.

When to Call a Professional

dE2 almost always means the door interlock needs replacement.
The part is inexpensive (£15–£30) and a 20-minute job for a technician — or a careful DIYer with the right driver and patience.

Frequently Asked Questions

Why does my LG washer keep showing dE2 even when the door is shut?

Because 'shut' and 'locked' are two different states.
dE2 specifically means the door switch sees the door as closed, but the electric interlock isn't fully engaging the lock.
This is almost always a failing interlock solenoid — the wear part inside the lock that physically holds the door shut during the cycle.
Replacement is straightforward and the part is cheap; the diagnosis is reliable and rarely turns out to be anything else.