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tE

Samsung Washing Machine

Severity: Moderate

What it means

Samsung washer tE error means the temperature sensor (an NTC thermistor near the heater) is reporting a temperature outside the expected range — Samsung's 'Temperature sensor error'.
The control board can't trust the reading and stops the cycle.

Affected Models

  • Samsung Front Load Washer
  • Samsung Top Load Washer
  • Samsung AddWash Washer
  • Samsung EcoBubble Washer
  • Samsung QuickDrive Washer

Common Causes

  • Temperature sensor (NTC thermistor) faulty
  • Wiring loose between sensor and main control board
  • Sensor connector corroded by detergent residue
  • Control board input fault
  • Recent heater work — sensor not refitted properly

How to Fix It

  1. Power-cycle the washer.

    Unplug for 60 seconds, plug back in.
    This clears a one-off sensor read glitch.
    If tE returns on the next cycle, the sensor or wiring needs investigation.

  2. Run a cold-only cycle.

    Start a cold wash.
    If tE doesn't appear in cold mode, the sensor reads OK at room temperature but fails when the heater kicks in — points at a partly-failed sensor that needs replacement.

  3. Check sensor wiring (technician).

    With the back panel off, find the temperature sensor near the heater element.
    Push the connector firmly home.
    Look for greenish corrosion on the connector pins from detergent splashes; clean with isopropyl alcohol if present.

  4. Replace the sensor.

    If reseating doesn't help, the sensor itself has drifted out of spec.
    Order a Samsung NTC thermistor for your washer model.
    Replacement is a 30-minute job with the back open.

When to Call a Professional

Sensor replacement is technician-level work — the sensor sits next to the heating element and needs the back panel off and (on some models) the drum partially drained.
Parts are inexpensive (£10–£25) but the labour adds the rest.

Frequently Asked Questions

Can I keep washing on cold while waiting to fix Samsung tE error?

On most Samsung models, no — tE stops the cycle entirely and won't let you start a new one until the sensor reads in range.
On a few older models you can sometimes start a cold cycle and it will run because the sensor isn't critical when the heater isn't being used.
Either way, the fault is unlikely to clear on its own; arrange the sensor replacement rather than waiting for it to resolve.