Battery Low
OrCam Assistive Vision Device
Severity: ModerateWhat Does This Error Mean?
OrCam MyEye gives a low battery audio alert when the battery is running low. Plug in the charging cable promptly. If the device is not charging when connected, the cable, charging port, or battery may have an issue.
Affected Models
- OrCam MyEye 2
- OrCam MyEye 3
- OrCam MyEye Pro
Common Causes
- Battery depleted from extended use without recharging
- Charging cable not properly seated in the magnetic/USB charging port
- Charging cable is damaged
- Charging port on the device is dirty or obstructed
- Battery has degraded after many charge cycles
How to Fix It
-
Plug in the OrCam immediately
Connect the OrCam to its charging cable when you hear the low battery alert. The OrCam uses a magnetic charging connector on most models.
-
Verify the charging connection
Confirm the magnetic connector is properly aligned and seated. You should see a charging indicator light. If the light does not appear, the cable may not be making contact.
-
Try a different USB power source
Try plugging the cable into a different USB charger or USB socket. A low-output USB port may charge very slowly or appear not to charge at all.
-
Clean the charging port
Use a dry cotton swab to gently clean the charging contacts on the device. Dust or debris can interrupt the magnetic connection.
-
Test with a replacement cable
If you have access to the OrCam's original cable or an OrCam-authorised replacement, try it. Third-party cables may not deliver the correct voltage.
When to Call a Professional
Only if the device does not charge at all after trying a different cable.
OrCam MyEye Battery Warning
The OrCam announces low battery verbally, which makes it accessible even for users who cannot see the device’s indicator lights. When you hear the low battery warning, plug in the charger as soon as possible.
Typical Battery Life
| Usage Pattern | Approximate Battery Life |
|---|---|
| Continuous reading/use | ~2 hours |
| Intermittent use throughout the day | 6–8 hours |
| Standby (idle, powered on) | Up to 12 hours |
Battery Degradation
Like all lithium batteries, OrCam’s battery loses capacity over years of charge cycles. If you notice significantly shorter battery life than when the device was new, contact OrCam support about a battery service.
Frequently Asked Questions
How long does OrCam MyEye battery last on a full charge?
OrCam MyEye 3 is rated for approximately 2 hours of continuous active use, or up to a full day with intermittent use. Battery life decreases over time and after many charge cycles.
Can I use OrCam while it is charging?
Yes — the OrCam can be used while connected to a power source. This is useful if you need to use it for an extended period.